Zentra
An AI-powered ticket dashboard for hotels with many locations.
- Role
- UI/UX Designer
- Platform
- Web
- Software
- Figma
- Design system
- Light canvas, white cards, pastel data colours and a marker for AI features
The problem
Hotel managers running several properties needed one place to create, track and resolve service, maintenance and guest tickets, with consistency and accountability across locations.
What’s inside
- ·Ticket lifetime and closing charts
- ·AI risk and performance insights
- ·Tickets by staff and hotel
- ·Ticket portfolio by category
Approach
- 01One dashboard for tickets across every location
- 02Assign and prioritise by location, department or urgency
- 03AI risk assessment, performance scoring and an optimisation agent
